Case study · Zero to one

Voice AI built as a product, not a demo.

Adrien led Amigo from product vision to a pilot-ready voice AI platform designed for repeated, trusted use.

Snapshot

Product type
Voice AI companion platform
Role
CTO and co-founder
Stage
Concept to pilot-ready product
Surfaces
Web, mobile, dashboard, voice layer

Challenge

Make repeated conversations useful, safe, and operable.

The hard part was not making an agent speak. It was building a product people could trust over time.

Conversation flow, latency, memory quality, summaries, operator visibility, and privacy boundaries all affected one another.

That turned every product decision into a system decision: what to remember, what to surface, how to structure the data, and where human review belonged.

Ownership

Product and technical direction stayed connected.

As CTO and co-founder, Adrien took Amigo from concept to a working multi-surface product.

01

Product direction

Turn the companion concept into clear workflows, surfaces, claims, and boundaries.

02

Architecture

Design voice sessions, memory, structured outputs, dashboards, and data as one platform.

03

Hands-on engineering

Build across Next.js, TypeScript, PostgreSQL, voice AI providers, and React Native.

04

Pilot readiness

Prepare the system for field use while keeping privacy, tone, and product claims precise.

System

Voice was the interface. Structured context was the product.

The platform separated conversation, memory, summaries, and operator visibility so each layer could evolve without losing coherence.

Conversation system

From conversation to useful operational context.

5 surfaces

  1. 01

    Voice

    The user starts with a natural conversation.

  2. 02

    Transcript

    The call becomes structured text the system can reason from.

  3. 03

    Memory

    Useful context is extracted and kept for the next interaction.

  4. 04

    Summary

    The important signals are turned into a readable update.

  5. 05

    Dashboard

    Teams can review activity, context, and follow-up needs.

Delivered

One product across four connected surfaces.

01

Voice experience

Real-time multilingual conversations with session control, transcription, and synthesis.

02

Memory and data

Persistent context and relational structured outputs designed for repeated use.

03

Web and mobile

User-facing product surfaces built on the same product logic and account model.

04

Team dashboard

Activity, summaries, and follow-up context without making raw transcripts the product.

Outcome

Pilot-ready, without overclaiming what AI should do.

Amigo reached working conditions across voice, memory, structured data, web, mobile, and operator workflows—while maintaining clear boundaries around companionship, care, and diagnosis.

Contact

Bring the product problem.

Share the roadmap, the system, or the decision that has become too important to leave fragmented.